Effective Date: June 15, 2026

At Zaeynoor (accessible from our website), we are deeply committed to protecting the privacy, security, and personal data of our visitors and customers. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website, purchase our premium Abayas, or interact with our brand.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

We only collect personal information that is necessary to provide you with a seamless shopping experience. The types of information we collect include:

• Personal Identification Information: Name, shipping address, billing address, email address, and phone number provided when you place an order or create an account.
• Transaction and Payment Details: Information required to process your payments, such as billing details. Please note: Zaeynoor does not directly store your credit/debit card details on our servers; payments are securely handled by certified third-party payment gateways.
• Account Credentials: Passwords and account preferences if you register a profile on our platform.
• Technical and Usage Data: IP addresses, browser types, device information, operating systems, and your browsing patterns on our website collected through cookies and tracking technologies.

2. How We Use Your Information

We use the data we collect to fulfill our service promises to you and improve your overall experience. Specifically, we use your information to:

• Process, pack, and securely ship your orders to your doorstep.
• Provide customer support and respond to your inquiries regarding our collections, sizing, or tracking.
• Send you order updates, transaction receipts, and delivery notifications.
• With your explicit consent, share promotional newsletters, seasonal collection launches, or special offers.
• Analyze website traffic and user behavior to optimize our platform layout, speed, and mobile responsiveness.
• Detect, prevent, and mitigate fraudulent transactions or unauthorized technical activity.

3. Data Protection and Security

We implement strict administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. All data transmissions during checkout are protected using Secure Socket Layer (SSL) encryption technology.

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Third-Party Sharing and Disclosures

Zaeynoor does not sell, rent, or trade your personal identification information to third parties. We only share essential data with trusted service providers who assist us in operating our business, including:

• Logistics and Courier Partners: Sharing your name, address, and phone number so our delivery partners can deliver your packages safely across Pakistan.
• Payment Processors: Transferring transaction details securely to process Cash on Delivery (COD), bank transfers, or digital card payments.
• Analytics Providers: Utilizing trusted tools (like Google Analytics) to help us understand web traffic patterns. These parties are strictly bound by confidentiality agreements.

5. Cookies and Tracking Technologies

Our website uses “Cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your cart items, recognize your preferences upon return, and keep you logged into your account. You can choose to disable cookies through your individual browser settings; however, doing so may cause certain features or pages of our online store to function incorrectly.

6. Your Privacy Rights

We believe you should have full control over your personal data. Depending on your location, you have the following rights regarding your information:

• The Right to Access: You can request copies of the personal data we hold about you.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You can request that we delete your personal data from our systems under certain conditions.
• The Right to Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Any modifications will be posted directly on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please reach out to us at:

• Brand Name: Zaeynoor
• Operating Location: Kharian, Punjab, Pakistan
• Email: info@zaeynoor.com
• Contact Number: 03227749046