Last Updated: June 15, 2026

Thank you for choosing Zaeynoor. We are dedicated to delivering our premium, thoughtfully crafted Abayas straight from our creative home in Kharian to your doorstep. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Destinations

• Domestic Delivery Only: Right now, Zaeynoor exclusively ships to addresses within Pakistan.
• We do not offer international shipping at this moment, but we hope to expand our graceful sisterhood globally in the near future.

2. Order Processing Time

• All orders are processed within 2 to 4 business days (excluding Sundays and national holidays) after your order confirmation.
• Because our pieces undergo a strict, hands-on quality check under the personal direction of Talat Bibi, we take this time to ensure your Abaya is absolutely flawless before it leaves our studio.
• You will receive a notification text or email once your package has been handed over to our courier partner.

3. Shipping Rates & Delivery Timeframes

We partner with trusted nationwide courier services to ensure your orders arrive safely and promptly.

Region	Estimated Delivery Time	Shipping Charges
Major Cities (e.g., Lahore, Islamabad, Karachi, Rawalpindi)	3 to 5 Business Days	Standard Rate Applied at Checkout
Other Towns & Rural Areas	5 to 7 Business Days	Standard Rate Applied at Checkout

Please note: Delivery times are estimates and may occasionally be delayed due to severe weather conditions, public holidays, or unexpected courier transit delays.

4. Payment Methods Available for Shipping

To provide you with a smooth and secure shopping experience, we offer:

• Cash on Delivery (COD): Pay securely in cash only when the courier agent hands over your parcel.
• Bank Transfer / Digital Payments: Advance payment options are available during checkout for frictionless processing.

5. Shipment Tracking

Once your order is dispatched, we will send you a tracking number via email or SMS. You can use this number on our courier partner’s website to monitor the real-time status and location of your delivery.

6. Damaged or Wrong Shipments

We take immense pride in our packaging, but if you receive a package that is visibly damaged or contains the wrong product/size:

• Please take a photo of the package immediately.
• Contact our customer care team within 24 hours of delivery so we can swiftly resolve the issue for you.

7. Need Help?

If you have any questions regarding your order status, delivery address changes, or shipping updates, please reach out to us:

• Official Email: info@zaeynoor.com
• Official Phone Number: 03227749046 (Available Monday – Saturday)